Areza

Your partner inwebsites that convert

Areza — responsible AI to empower your business

Foundation — a high-conversion website, built in one focused sprint.

Step 1

We map where your traffic leaks

Interviews, analytics, friction audits — we pinpoint where visitors drop off and why.

Step 2

One focused sprint, one real site

Strategy, copy, and interface rebuilt in parallel. Production-ready in 2–4 weeks — no committee design.

AZ · 2026 · 0412

Effective 12 April 2026

Services Agreement

Scope, Ownership & Handover

Between

Areza Digital Ltd.

("Provider")

And

Harbour Logistics Inc.

("Client")

1. Scope of Services

Provider shall design, develop, and deliver a production-ready website, including brand strategy, content, interface design, engineering, and analytics instrumentation, as described in Exhibit A.

2. Ownership & Intellectual Property

Upon final payment, all rights, title, and interest in the Deliverables shall vest exclusively in Client, including:

(a) all source code authored under this engagement;
(b) all design files, brand assets, copy, and illustrations;
(c) full, perpetual, worldwide rights to use, modify, distribute, and sublicense the foregoing.

Provider retains no residual claim to the Deliverables beyond reasonable portfolio reference.

3. Handover

Within forty-eight (48) hours of launch, Provider shall transfer administrative access to the Git repository, hosting and DNS credentials, analytics dashboards, and accompanying documentation.

4. Aftercare

Provider shall furnish thirty (30) days of post-launch support at no additional cost, covering defect remediation, minor content edits, and team onboarding, commencing on the Effective Date of launch.

5. Warranty

Provider warrants that the Deliverables shall be free from material defects for a period of sixty (60) days following launch and shall substantially conform to the specifications

Step 3

You own it, we stay close

Full code handoff, analytics dashboards, and 30 days of aftercare. Your team ships from day one.

A focused sprint, a production-ready site, and the analytics to prove it. The Foundation is how serious businesses get online — fast, without cutting corners.

Start the Foundation

Once the foundation is live

Your growth stack

Plug in the agents that keep working after launch — answering calls, ranking on AI search, closing tickets, moving data.

00:10

+1 420 69 1337

Ava

Hey, thanks for calling Clearwater Salon. This is Ava — what can I do for you?

Jordan

Hi, I've got a cut booked for Thursday but something came up at work.

Ava

No problem, I see it — Thursday 2pm with Marco. Want me to move it?

Jordan

Yeah, if you've got anything Saturday morning that'd be great.

Ava

Marco's got 10:15 or 11:30 open on Saturday — which works better?

Jordan

10:15 works.

Ava

Done — you'll get a text confirmation in a second.

Voice Agent

Areza · AI Search

Citation rate over time

All time

100 75 50 25 0

Avg. citation rate

87.4%

Total queries

4.2k

Avg. position

#2

Time Engine Query Result

Jan 12, 2026, 3:42 pm Perplexity best voice agent for SMB Cited

Jan 12, 2026, 3:41 pm ChatGPT AI search optimization firm Cited

Jan 12, 2026, 3:38 pm Google AIO voice AI agencies NYC Cited

Jan 12, 2026, 3:35 pm Perplexity conversion audit studios Cited

Jan 12, 2026, 3:28 pm ChatGPT web design studio brief Cited

AI Search

Workflow · Support agent

C H E

Chat started

Welcome

Updates & return agent

Create ticket

Order updates & returns

Product recommendations

Handoff to human

Order information

Updates & return agent

Get customer Send email

Product recommendations

Handoff to human

Product recommendations

Recommendations agent

Get customer Web search

Get details

Continue to checkout

Respond and handoff

OK, got it. I'm going to hand you off to one of our support specialists.

Set { handoff } to true

Workflow Ops

Knowledge

Drop a PDF

PDF, DOCX, MD

harbour-ops.pdf · extracted
 Harbour Ops Playbook 
 Internal reference for dispatch, escalation, and account ownership. Last revised April 2026 by the ops lead. 
 Dispatch SLA 
 Inbound orders are confirmed within four hours. If no standard driver is available, the request auto-routes to the standby pool within the same hour. 
 Service tiers 
 Standard (24–48h), priority (same-day), and white-glove (dedicated lead with concierge handoff and signature capture on delivery). 
 Escalation path 
 Three or more delays on a single lane trigger an ops-lead review. API hooks post to the client Slack within sixty seconds of the flag being raised. 
 Account ownership 
 Named account lead per client. Weekly sync covers open lanes, monthly review covers SLA attainment, quarterly strategy aligns on forecast. 
 Reporting 
 Dashboards refresh every fifteen minutes. Raw logs export nightly to the shared warehouse for BI and finance reconciliation. 

Ops Playbook

Dispatch

Tiers

Escalation

Routing

SLA 4h

Drivers

Priority

White-glove

Ops lead

API hooks

SOP

Knowledge Bot

AI-powered phone agents that handle inbound calls, qualify leads, and book appointments — 24/7, without a human in the loop.

What founders say

curtain.lt Google Analytics from zero

"We had nothing online before — zero traffic, no leads from Google. In two months Areza took us from nothing to steady orders every week. First time a website actually paid for itself."

Jegor

Founder, curtain.lt

Adsy result 1

Adsy result 2

"The old site didn't match what we were building. Areza got the positioning in one call and shipped something that finally sells the product. Two weeks, no back and forth, no decks."

Vlad

Founder, Adsy

soxy.pro launch results

"Needed the site to actually carry a new brand, not just host it. Areza got the vibe in one call, shipped in three weeks, and we hit our first 100 orders the same month it went live."

Vladislav

Founder, soxy.pro

Ready when you are

Let's build the foundation your business actually deserves.

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